Operational Excellence Specialist

Customer Service Operations SpecialistThe ideal candidate will drive premium customer service experiences across eCom and retail channels. Ensure seamless interactions with customers, monitoring KPIs, NPS, AHT, case backlogs, service levels, and quality standards.Develop strategic vendor partnerships to achieve operational excellence.Implement process...

As a seasoned Operations Executive, you will have the opportunity to drive operational efficiency and excellence in our organization. This role offers a chance to work with cutting-edge technologies and contribute to delivering exceptional results.Key Responsibilities:Optimize workflows using Google AppSheet for seamless automation and data handlingCreate,...

Job Title:Quality Assurance SpecialistJob Overview:This role focuses on ensuring high-quality standards are met across various operational activities.Key Responsibilities:Conduct regular quality audits to guarantee adherence to established benchmarks and protocols.Implement periodic projects designed to enhance productivity, streamline processes, and reduce...

Job Title: Operational ConsultantRole OverviewWe specialize in rapid efficiency improvements, operational excellence, and fast turnaround.We help manufacturers and private equity owned portfolio companies solve complex operational challenges to maximize profit margins and gain competitive advantage.You'll work closely with clients in various industries to...

Job Title:Supply Chain Optimization SpecialistAbout the Role:You are a results-driven supply chain professional with experience in a regulated industry. You proactively manage supply chain operations with a focus on process improvement, cost reduction, and compliance.Key Responsibilities:SOP Development & Process Compliance:Draft, review, and update SOPs...

Process Assistant, Inbound OperationsA career as a Process Associate (PA) in our Fulfillment Centers involves playing a crucial role in ensuring timely and high-quality orders for customers. As a skilled professional, you will mentor and guide associates to meet customer expectations by following standard work practices, prioritizing safety and quality.Key...

Job DescriptionThis role is responsible for driving operational excellence, project management, data analysis, and KPI improvement in the Cards Customer Success vertical. The position will serve as the primary liaison between internal teams and banks to ensure smooth operations processes, compliance, and continuous performance improvement.The job holder will...

Operations Excellence LeadWe are looking for a seasoned leader to spearhead our digital lending operations.Oversee operational efficiency ensuring seamless day-to-day running of platform operations.Drive participant onboarding efficiency and processing requests within stipulated timelines.Ensure end-to-end NACH settlement process and coordination with...

Operational Excellence SpecialistWe are seeking an experienced Operational Excellence Specialist to drive process improvements and enhance operational efficiency across airlines. The successful candidate will lead a team of analysts responsible for detailed post-event analyses, highlighting operational deviations and providing valuable performance...

About this Operations Role, a key position to deliver client outcomes by fully integrating and mobilising relationships with insurers and providing specialist expertise throughout the client experience.The successful candidate will have a proven track record of providing excellent levels of client service, knowledge and experience in organisational...