Software Development Engineer, World Wide Capacity Planning Expert
1 week ago
About the Role
We are seeking a highly skilled Software Development Engineer to join our World Wide Capacity Planning team at Amazon Dev Center India in Hyderabad. As a key member of our team, you will design, implement, and maintain scalable, high-performance software solutions for workforce management automation.
Key Responsibilities
- Design and implement software solutions for workforce management automation.
- Collaborate with product managers to understand business requirements and translate them into technical designs.
- Lead architectural discussions, evaluate system designs, and ensure the delivery of high-quality software.
- Mentor junior engineers, fostering a culture of continuous learning and growth within the team.
- Identify areas for process improvement and propose innovative solutions that enhance the development cycle.
About the Team
Our team is responsible for providing cost-optimal solutions that enable customers to get outstanding human support, while raising the bar on associate experience. We craft a comprehensive workforce management plan by strategically analyzing historical data and anticipating potential business events to accurately predict the number of required associates for the specified period.
Requirements
- 3+ years of non-internship professional software development experience.
- 2+ years of non-internship design or architecture experience.
- Experience programming with at least one software programming language.
Preferred Qualifications
- 3+ years of full software development life cycle experience.
- Bachelor's degree in computer science or equivalent.
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