Software Development Engineer, World Wide Capacity Planning Expert

1 week ago


Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

About the Role

We are seeking a highly skilled Software Development Engineer to join our World Wide Capacity Planning team at Amazon Dev Center India in Hyderabad. As a key member of our team, you will design, implement, and maintain scalable, high-performance software solutions for workforce management automation.

Key Responsibilities

  • Design and implement software solutions for workforce management automation.
  • Collaborate with product managers to understand business requirements and translate them into technical designs.
  • Lead architectural discussions, evaluate system designs, and ensure the delivery of high-quality software.
  • Mentor junior engineers, fostering a culture of continuous learning and growth within the team.
  • Identify areas for process improvement and propose innovative solutions that enhance the development cycle.

About the Team

Our team is responsible for providing cost-optimal solutions that enable customers to get outstanding human support, while raising the bar on associate experience. We craft a comprehensive workforce management plan by strategically analyzing historical data and anticipating potential business events to accurately predict the number of required associates for the specified period.

Requirements

  • 3+ years of non-internship professional software development experience.
  • 2+ years of non-internship design or architecture experience.
  • Experience programming with at least one software programming language.

Preferred Qualifications

  • 3+ years of full software development life cycle experience.
  • Bachelor's degree in computer science or equivalent.


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