
Customer Engagement Specialist
5 days ago
Job Opportunity:
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- We are seeking a motivated and results-driven individual to join our organization in India.">
- The ideal candidate will be responsible for building and maintaining strong, long-term relationships with customers.">
Key Responsibilities:
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- Develop and maintain strong relationships with customers through effective communication, active listening, and timely resolution of customer inquiries.">
- Assist in identifying customer needs and provide solutions that meet their expectations.">
- Collaborate with sales and marketing teams to ensure seamless customer service delivery.">
- Conduct regular follow-ups with customers to ensure ongoing engagement and satisfaction.">
Requirements:
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- Bachelor's degree in Business Administration, Marketing, or related field.">
- Strong communication, interpersonal, and problem-solving skills.">
- Proficiency in CRM software and Microsoft Office Suite.">
- Ability to analyze customer data and feedback to drive improvements.">
- Self-motivated and able to work independently as well as in a team environment.">
Skills and Qualifications:
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- Excellent Communication Skills: Ability to communicate effectively with customers, colleagues, and management.">
- Strong Interpersonal Skills: Ability to build and maintain strong relationships with customers and colleagues.">
- Problem-Solving Skills: Ability to analyze customer data and feedback to drive improvements.">
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