Treasury System Support Specialist

2 weeks ago

Bengaluru, Karnataka, India beBeeTreasury Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Summary

The ideal candidate will possess extensive experience with treasury management systems, as well as hands-on expertise in data maintenance within financial applications. Strong database concepts and query authoring skills are essential for this role. Additionally, the successful candidate will have a working knowledge of technologies, compliance requirements, and support tools.

Main Responsibilities
  • Provide comprehensive production support for FIS Quantum, Echos, and SWIFT systems, with a focus on integration with Oracle Fusion Intercompany, General Ledger, and Cash Management.
  • Maintain static data within the Quantum environment to ensure system integrity.
  • Troubleshoot, fix, and author Enterprise Workflow Framework (EWF) in Quantum, including reports and action-based triggers.
  • Identify and resolve interface issues with bank statements and cashflows.
  • Configure, troubleshoot, and fix Cash Xplorer functionality.
  • Support core treasury processes, including In-House Banking, Cash forecasting, and Intercompany Settlement.
  • Learn internal systems to provide comprehensive end-to-end support to users.
  • Receive, analyze, and prioritize related support tickets.
  • Provide timely solutions to users.
  • Document resolution steps and knowledge base articles.
  • Support system upgrades and patches.
  • Monitor system performances and recommend improvements.
Technical Requirements
  • Apply strong database expertise to maintain system performance.
  • Author and optimize queries for data extraction and reporting.
  • Apply working knowledge of the data model to troubleshoot complex issues.
  • Work with Golden Gate and Datapipelines technologies for data integration.
  • Support integration points between FIS systems and Oracle Fusion AGIS/GL modules.
  • Utilize ticketing system to manage and track support requests.
Governance & Compliance
  • Maintain SOPs, process documentation, and impact assessments for system updates.
  • Assess readiness for Quarterly Cloud Updates, including regression testing to ensure business continuity.
  • Ensure financial data accuracy, compliance, and internal control adherence.
  • Participate in change management processes to minimize operational disruptions.

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