Digital Operations Specialist

3 weeks ago


Delhi, Delhi, India Adani Digital Labs Full time
Job Description

About this role: This job is designed to attract experienced candidates who have a strong understanding of airport services operations. They will be responsible for cultivating and maintaining relationships with airport service operators, identifying new services and onboarding them onto ADL's platform, and supervising the performance of frontline partners to ensure uninterrupted platform operations.

  • Cultivate and maintain relationships with airport service operators to drive growth and expansion
  • Identify and onboard new services onto ADL's platform to enhance offerings
  • Supervise and manage relationships with frontline partners to ensure high-quality services and timely issue resolution
  • Analyze transaction trends and submit reports to management to inform business decisions
  • Implement new services across partners and coordinate all requirements for new partner tie-ups
Requirements
  • Minimum 2-3 years of experience in handling digital side of airport services operations
  • Relevant exposure in payment industry/hospitality sector in operations and customer support function
  • Excellent analytical and problem-solving skills to deal with technical, contractual, and financial aspects of the business
  • Strong communication and interpersonal abilities to run technical conversations with tech partners and address customer queries
What We Offer

We offer a competitive salary of $90,000 - $110,000 per annum, depending on experience and qualifications. The successful candidate will also enjoy benefits such as professional development opportunities, flexible working hours, and a dynamic work environment.



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