Senior Identity Specialist

4 weeks ago


Gurgaon, Haryana, India Ameriprise Financial Full time
Job Title: Senior Identity Specialist

Job Summary:

We are seeking a highly skilled Senior Identity Specialist to join our team. As a Senior Identity Specialist, you will be responsible for supporting the ongoing operations tasks and incidents to ensure the platform's availability to end users and applications. You will also be responsible for platform optimization, logging and auditing enhancements, and implementing new solutions within the IAM space and along with other automation.

Key Responsibilities:

* Administration, implementation, and maintenance of IAM-based components and interfaces in the Identity and Access Management framework.
* Experience and capabilities to provide technical solutions to Production Support issues.
* Identifying, analyzing, and providing solutions to issues in the Shared Service - Security based servers of Production to Development environments.
* Good hands-on experience with Security System Integration for Identity & Access Management solutions.
* Reviewing IT artifacts and guiding the team in accordance with industry best standards.
* Adhering to timelines and guiding the team in documenting and implementing changes.
* Leading through thought leadership, responsible for providing strategic direction to the Production Support processes, business strategy, and growth initiatives.
* Responsible for Production and Operational support activities, attending day-to-day user requests, application alert monitoring, health checks, and incident management.
* Preparing and maintaining operational activities documentation.
* Full accountability on support of Security Shared Services applications 24/7 by meeting SLA.
* Willingness to work on rotational shifts, including night shifts.
* Good problem-solving and analytical skills.
* Ability to work under pressure and coordinate with offshore teams and provide guidance on Incident Management, Work Order Management, Change Management, Problem Ticket Management, Stakeholder communications, Role back plans, etc.

Requirements:

* Degree in Computer Science, Engineering, IT, or equivalent technical degree.
* In-depth knowledge with at least 4-7 years of Operational/Support experience in the Identity & Access Management.

Preferred Qualifications:

* Knowledge on monitoring tools Dynatrace synthetic, one agent, SiteScope/Sciencelogic, CA APM(Wily), SUMOLogic /logstash & TLeaf/Glassbox, etc.
* Experience with CI/CD pipelines and tools including BitBucket, Jenkins, Ansible, Jira, Confluence.
* Good exposure of Containers including Kubernetes, Docker, AWS, Azure.
* Good exposure on Application Architecture, App servers/Webserver IIS/Tomcat.
* Experience on Azure AD, Azure MFA for identity lifecycle.

About Our Company:

Ameriprise India LLP has been providing client-based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S.-based financial planning company headquartered in Minneapolis with a global presence. The firm's focus areas include Asset Management and Advice, Retirement Planning, and Insurance Protection.

Equal Opportunity Employer:

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status, or any other basis prohibited by law.

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