Senior Operations Analyst
1 day ago
Job Summary
FIS is seeking a skilled Senior Operations Analyst to join our team. As a key member of our workforce planning team, you will be responsible for leading weekly planning meetings, developing approaches to meet client needs, and influencing and communicating with others to drive results.
Key Responsibilities
- Lead weekly planning meetings to discuss staffing plans, volumes forecasts, and recommendations for offline based on historical information.
- Develop approaches, products, and services that meet or exceed client expectations and address business priorities.
- Proactively identify future possibilities and opportunities to enhance the effectiveness and efficiency of the supported business unit.
- Professionally communicate views in a clear and concise manner.
- Collaborate with others on issues and leverage influence and teamwork to gain buy-in on solutions that are widely accepted.
About the Team
Our team of associates are great to work with, and we have an awesome team of management professionals who are there to help guide you to success. We believe our clients are the most important aspect of our business.
What We Offer
- A competitive salary with attractive benefits, including private medical and dental coverage insurance.
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.
- A modern work environment and a dedicated and motivated team.
- A broad range of professional education and personal development opportunities.
- A work environment built on collaboration and respect.
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