IT Service Management Training Specialist

2 days ago


Gandhinagar, Gujarat, India beBeeMentor Full time ₹ 18,00,000 - ₹ 25,20,000
Job Overview:

We are seeking an experienced IT Service Management professional with a strong background in training and mentoring to join our organization.

Responsibilities:
  • Developed and delivered structured training programs for graduate trainees on IT service management principles, ITIL practices, and service delivery models.
  • Mentored and coached fresh graduates in incident, problem, change, release, and service request management.
  • Provided hands-on training in IT service management tools (ServiceNow, BMC Remedy, Jira Service Management).
  • Reviewed trainee work in ticket handling, escalation processes, and SLA adherence, providing constructive feedback.
  • Guided graduates in understanding service strategy, service design, service transition, service operations, and continual improvement.
  • Conducted workshops on root cause analysis, customer service excellence, and communication best practices.
  • Collaborated with leadership teams to shape graduate onboarding, capability-building, and career path programs.
  • Supported the continual improvement of IT service management processes and ensured alignment with organizational goals and industry standards.
Requirements:
  • 10+ years of experience in managing IT service delivery, process governance, and continual improvement.
  • Proven track record of designing and delivering effective training programs.
  • Strong knowledge of IT service management tools and technologies.
  • Excellent communication and interpersonal skills.
  • Ability to collaborate with cross-functional teams.
Benefits:

Our organization offers a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



  • Gandhinagar, Gujarat, India beBeeTraining Full time ₹ 12,00,000 - ₹ 16,00,000

    Job TitleWe are seeking an experienced Training Specialist to lead our training initiatives. The ideal candidate will have a proven track record of developing and implementing comprehensive training programs for teams across the region.Key Responsibilities:Create engaging curriculum and standard operating procedures (SOPs) for product knowledge, customer...


  • Gandhinagar, Gujarat, India beBeeLearning Full time ₹ 18,00,000 - ₹ 22,00,000

    Job Title: Training and Growth SpecialistWe are seeking a skilled Training and Growth Specialist to join our team. This individual will be responsible for designing, developing, and delivering high-impact training programs across locations.Main Responsibilities:Design and deliver training sessions that meet business objectivesLead end-to-end learning and...


  • Gandhinagar, Gujarat, India beBeeTraining Full time ₹ 60,00,000 - ₹ 80,00,000

    Training Specialist - Pharmaceutical IndustryAbout the Role:We are seeking an experienced Training Specialist to join our team. As a key member of our organization, you will be responsible for designing and delivering training programs that enhance the skills and knowledge of our staff.Key Responsibilities:Develop and implement comprehensive training plans...


  • Gandhinagar, Gujarat, India beBeeDevelopment Full time ₹ 4,80,000 - ₹ 7,20,000

    We're seeking a dynamic Training Specialist to conduct capacity-building workshops for MSMEs under the Government-supported RAMP initiative. This role is ideal for individuals with strong facilitation skills, who can collaborate with stakeholders to design and implement effective training strategies.Key Responsibilities:Develop and deliver training programs...


  • Gandhinagar, Gujarat, India beBeeArtificial Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job Title: AI Training SpecialistRequired Skills:Expertise in AI, ML, Deep Learning, and Large Language Models (LLMs)Strong teaching and communication skillsAbility to design and deliver training programs for individuals and teamsBenefits: Opportunity to play a key role in shaping the careers of aspiring AI/ML professionalsContribute to the growing AI...


  • Gandhinagar, Gujarat, India beBeeDevelopment Full time ₹ 60,00,000 - ₹ 80,00,000

    Job SummaryThe Training Development Specialist is responsible for creating and delivering training programs to new hires and existing employees. The primary objective is to enhance their skills, knowledge, and performance.Key Responsibilities:Create comprehensive training materials, including manuals, guides, and presentationsDevelop and implement training...


  • Gandhinagar, Gujarat, India beBeeTraining Full time ₹ 1,20,00,000 - ₹ 2,00,00,000

    Job DescriptionThis role involves designing and delivering impactful training programs for sales and business development teams across the UK, Aus, and EU regions.The Senior Training Specialist will be responsible for creating engaging online learning sessions, instructional design, and building presentations that simplify complex ideas. Key...


  • Gandhinagar, Gujarat, India beBeeWealth Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Product Trainer - Wealth Products Job DescriptionA trusted advisor for High Net-Worth Individuals, Family Offices, Corporate Treasuries, and Institutions across the country specializes in wealth management and fixed income broking and distribution with a 360-degree approach to address client needs. Our core practice of fair dealing complements our motto...


  • Gandhinagar, Gujarat, India beBeeDevelopment Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Talent Development SpecialistThis role is responsible for designing, implementing and overseeing training programs across multiple hotel properties to ensure consistent service excellence, operational efficiency and brand compliance.The Learning and Development Manager will collaborate with hotel leadership teams to identify training needs, create...


  • Gandhinagar, Gujarat, India beBeeCareer Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Title: English Language Training SpecialistAbout the Role:We are seeking a highly experienced educator to develop and deliver high-quality English language training programs.The ideal candidate will have extensive experience in teaching or training the English subject in educational institutions.Key Responsibilities:Create engaging lesson plans for...