
Financial Crime Investigator
4 days ago
About the Role:
We are seeking a detail-oriented Fraud Operations Specialist to join our team. The ideal candidate will have strong analytical skills, with the ability to interpret data and identify patterns.
Key Responsibilities:
- Monitor transactions and account activities to identify suspicious behavior and potential fraud
- Conduct thorough investigations into suspected fraud cases, including reviewing customer complaints, transaction logs, and other evidence
- Collaborate with internal teams (Risk, Compliance, Legal) to ensure appropriate action is taken on identified fraud cases
- Prepare detailed reports of findings and recommendations for corrective action
- Assist in developing and enhancing fraud detection tools and strategies to improve prevention and detection
- Stay updated on current fraud trends and emerging threats in the financial services industry
Requirements:
- Bachelor's/Master's degree in Finance, Business, Criminal Justice, or related field
- 2+ years of experience in a fraud investigation, fraud operations, or risk management role, preferably in the financial services or e-commerce industry
- Strong analytical skills with the ability to interpret data and identify patterns
- Familiarity with fraud detection systems, tools, and methodologies
- Knowledge of regulatory requirements and industry standards related to fraud prevention and AML (Anti-Money Laundering)
- Strong written and verbal communication skills
- Ability to work in a fast-paced environment and manage multiple priorities
- Attention to detail and high degree of accuracy in work
Preferred Skills:
- Certifications in fraud detection or prevention
- Experience in fraud chargeback or dispute resolution processes
- Familiarity with SQL or other data analysis tools
- Ability to manage and mentor junior team members
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