Team Leader-Compliance: GFCSU Investigations

This job is with American Express, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

American Express's Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally. In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU and USIU together perform a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity.

The successful candidate will work in our hub in Gurgaon (India) to mitigate risk to the American Express enterprise through research and analysis of financial activity for suspicious patterns along with the review of records. Candidates must be flexible and willing to change responsibilities to meet business needs, should be comfortable reading and reviewing records from US jurisdictions, and be able to work with various teams across American Express, including US & International Market Compliance Officers, line of business representatives, and project teams, among others.

How will you make an impact in this role?

• Lead a team of high performing analysts managing different GFCSU workflows: AML, EDD, Screening and Anti-Corruption.
• Set clear objectives, define roles and responsibilities and ensure each team member aligns with the GFCSU vision.
• Ensure team meets set performance targets: productivity and quality goals.
• Communicate expectations, goals and feedback to the team regularly and resolve any concerns or issues pro-actively or escalate to senior management.
• Generate reports on team performance, provide training & coaching and provide regular updates to senior management.
• Produce well-written reports detailing and analyzing potentially suspicious activity.
• Review other analysts' investigations and provide constructive feedback.
• Ability to pivot smoothly between the different GFCSU workflows: AML, EDD, Screening and Anti-Corruption.
• Assist with additional projects to aid the Investigations team.
• To develop and maintain an adequate knowledge of the financial crime environment.

Minimum Qualifications

• 2 + Years leadership experience in one of the following areas is mandatory:  AML compliance, transaction monitoring, sanction screening, EDD, regulatory compliance, law enforcement, fraud investigations and other financial crime investigations (two years minimum).
• Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
• Strong communication & collaboration skills combined with an ability to interact effectively with senior leaders and business partners
• Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change.
• Excellent communication, interpersonal and problem-solving skills
• Should be self-motivated and able to thrive in an environment with ad-hoc requests and shifts in direction.
• Microsoft Excel proficiency.
• Proficiency in researching information for business related purposes.
• Proven ability to work with and analyze large amounts of data to ensure timely reporting of critical information.
• Incumbent should be flexible to work in rotational shift environment. Shift window is 24*7 with rotational week offs.

Preferred Qualifications

• Certification in Compliance, AML or Financial Crime related fields.
• Experience working in KYC, Transaction monitoring, Sanctions or EDD departments
• Highly preferred bachelor's degree (or equivalent). Ideally in one of the following, or similar, fields of study: Law, Justice Studies, Criminology, Business Administration, Finance, Economics, Accounting, or Government & Public Services,
• Tableau, Power BI proficiency.
• Strong leadership and organizational skills.
• Excellent analytical and decision-making acumen.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.