Laboratory Operations Manager

2 weeks ago


Hyderabad, Telangana, India Vijaya Diagnostic Centre Limited Full time

About Us:

Vijaya Diagnostic Centre Limited is a leading diagnostic services provider with 125 state-of-the-art diagnostic centers across 20 Indian cities. Our diagnostic centers are NABL-certified, ensuring the highest quality standards in diagnostic services. We have a team of 2200+ professionals, including top pathologists, radiologists, and microbiologists, who work together to deliver exceptional diagnostic services.

Job Overview:

We are seeking an experienced Technical Operations Manager to oversee the smooth functioning of our main laboratory and satellite centers across India. The ideal candidate will play a key role in managing technical operations, quality management systems, and team leadership, ensuring compliance with regulatory standards and delivering exceptional service to patients.

Key Responsibilities:

Laboratory Operations:

  • Monitor the main laboratory and satellite centers across India, ensuring compliance with policies and procedures.
  • Manage operations across equipment, inventory, staff, and Turnaround Time (TAT) while addressing complaints.
  • Ensure accurate and timely report generation for all patients.
  • Oversee technical operations in Phlebotomy services.

Technical & Quality Management:

  • Provide clinical advice on tests, services, and results interpretation in collaboration with consultants.
  • Implement and monitor Quality Management Systems (QMS) and ensure compliance with NABL 112 and ISO 15189:2022 guidelines.
  • Participate in the verification of new test methods and equipment performance evaluations.
  • Act as a locum authorized signatory for Hematology, Clinical Pathology, Biochemistry, and Serology when needed.

Team & Stakeholder Coordination:

  • Coordinate with the Lab Director and various technical sections to ensure reliable test results and service delivery.
  • Participate in educational programs for laboratory staff and support internal and external training initiatives.
  • Address and resolve user complaints and requests, ensuring the availability of essential services during emergencies.

Qualifications:

  • MBBS + MD (Pathology) Mandatory
  • MBA / PGDM
  • Minimum of 5 years of experience in managing laboratory operations.
  • Strong understanding of NABL 112, ISO 15189:2022 guidelines, and QMS.
  • Excellent leadership, communication, and problem-solving skills.

Application Process:

Interested candidates are encouraged to apply by sending their updated resume to the designated contact person.



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