Product Solutions Expert

3 days ago

Ajmer, Rajasthan, India beBeeSoftware Full time ₹ 80,00,000 - ₹ 1,20,00,000

We're seeking a Product Specialist with a passion for innovation and trusted partnerships to drive our success.

About the Role:
  • Manage IT-facing components of GT-SUITE software, providing technical support to customers for a smooth, productive, and secure experience.
  • Oversee and provide technical support for software installer across various platforms, manage licensing solution, and address antivirus issues.
  • Collaborate closely with development, QA, and product teams to align IT-facing product features with overall business goals and customer needs.
Requirements:
  • Bachelor's degree in Information Technology, Engineering, Computer Science, or other similar technical degrees.
  • 3-5 years of experience in technical support, product management, or IT-related roles, preferably in the software or engineering industry.
  • Prior exposure to customer-facing support roles, particularly in a technical capacity.
  • Experience with software installation, licensing management tools, and troubleshooting complex issues.
  • Familiarity with various operating systems and understanding of software installation and configuration processes across platforms.
  • Knowledge of Python or similar scripting languages.
What We Offer:

A dynamic work environment with opportunities for growth and development.

Collaborative team that values innovation and customer satisfaction.

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