DB2 Support Specialist
4 days ago
About Persistent
We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above.
We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem.
Our disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting significant revenue growth.
We're also pleased to share that Persistent has been recognized as a Leader in the ISG Provider LensTM Digital Engineering Services Quadrant Report for the U.S. and Europe 2024.
Job Overview
This role involves providing Level 2 support to global customers over technical issues on IBM Netezza Performance Server and IBM Integrated Analytics System appliances. The successful candidate will be responsible for troubleshooting, installing, upgrading, and maintaining these systems, ensuring seamless customer experiences.
About the Role
- Role: DB2 Support Specialist- Location: Pan India- Experience: 5 Years +- Job Type: Full Time Employment
- Mandatory Skills- DB2 LUW
Key Responsibilities
- Flexibility to work in 24x7 rotational shifts including weekend shifts.
- L2 level support to global customers over technical issues on IBM Netezza Performance Server and IBM Integrated Analytics System appliances.
- Providing RCA, solution/workarounds over variety of technical issues on IBM Netezza Performance Server and IBM Integrated Analytics System DW appliances.
- Installations such as –Admin web console, Analytic tools, server/client certification etc.
- Upgrades such as -Netezza Performance Server software, Netezza Performance Server Replication System (Standalone/clustered).
- Activities such as System Expansion.
- Helping customers in all maintenance tasks.
- Collaboration with developer and providing additional inputs for bug fixing.
- Technical issue management & knowledgebase contributions, documentations.
- Online /Offline Customer support and relationship management.
What We Offer
- Competitive salary package of ₹13-15 lakhs per annum.
- Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications.
- Opportunity to work with cutting-edge technologies.
- Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards.
- Annual health check-ups.
- Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents.
About Us
Persistent fosters a values-driven and people-centric work environment that enables our employees to accelerate growth, impact the world, enjoy collaborative innovation, and unlock global opportunities.
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