IT Infrastructure Management Specialist

2 weeks ago

Agra, Uttar Pradesh, India beBeeServiceNow Full time ₹ 90,00,000 - ₹ 1,20,00,000
ServiceNow Administration Expert Wanted

We are seeking a seasoned ServiceNow administrator to oversee and support our ServiceNow platform, ensuring seamless operations and top-notch user experience.

The ideal candidate will possess extensive knowledge of ServiceNow administration, be adept at troubleshooting complex issues, and have a deep understanding of ITSM principles. Strong communication skills and the ability to collaborate with cross-functional teams are essential for this role.

  • Manage day-to-day operations of the ServiceNow platform, guaranteeing optimal performance and efficiency.
  • Servicing IT teams and providing timely support, while documenting processes to ensure continuity.

This is an exceptional opportunity to utilize your technical expertise and analytical skills in a challenging yet rewarding environment. If you're a motivated professional with a passion for IT and a drive to succeed, we encourage you to apply for this exciting position.

Key Responsibilities:

  1. Oversee the daily management of the ServiceNow platform, ensuring it runs smoothly and efficiently.
  2. Collaborate with IT teams to provide support and documentation, streamlining processes for better outcomes.
  3. Develop and implement strategies to maintain security and enforce governance standards, safeguarding sensitive data.
  4. Prioritize tasks, manage multiple projects simultaneously, and meet deadlines to deliver results under pressure.

Requirements:

  • Bachelor's degree in IT or Computer Science, or related field.
  • No less than 5 years of hands-on experience in ServiceNow administration.
  • Achieved ServiceNow Certified System Administrator (CSA) certification.
  • Strong proficiency in ITSM modules, workflows, and integrations.
  • Excellent problem-solving skills and the ability to communicate effectively.

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