Collection Professional

1 day ago


Kollam, Kerala, India beBeeCollections Full time ₹ 4,00,000 - ₹ 8,00,000

Our team is seeking a skilled Collections and Billing Specialist to join our crew. In this role, you will play a vital part in ensuring timely payment of accounts receivable by maintaining accurate records and following up on payments.

">Key Responsibilities:
  • Billing and Invoicing:
    • Generate monthly invoices for subscriptions and usage
    • Verify prices, discounts, and taxes before sending
    • Attach usage reports
    • Issue corrected invoices or credit notes after approval
  • Collections:
    • Send reminders and make follow-up calls/emails
    • Record promises to pay and escalate risks to the team
    • Support simple payment plans after internal approval
  • Cash Application and Reconciliations:
    • Download daily settlements from payment gateways and banks
    • Apply each receipt to the right invoice
    • Clear short payments or unknown receipts within the agreed timeline
  • Taxes and Compliance (Supporting Role):
    • Help create GST-compliant invoices
    • Manage e-invoice reference numbers
    • Verify Tax Deducted at Source (TDS) details and collect certificates
  • Usage and Partner Pass-throughs:
    • Collate monthly usage from systems and partner portals
    • Match partner costs to customer billing and flag any gaps that affect margins
  • Reporting and Month-end Close:
    • Update weekly reports on collections health, aging of unpaid invoices, and open disputes
    • Prepare month-end schedules, including lists of unapplied cash and disputes
  • Purchase Orders and Customer Portals:
    • Track purchase order status and balances
    • Upload invoices and backups to customer portals and resolve any rejections
  • Customer Setup and Renewals:
    • Maintain customer master data (billing contacts, tax details, payment terms)
    • Prepare renewal pro-formas and ensure invoices are released on time
  • Processes and Systems:
    • Keep standard operating procedures and checklists current
    • Raise data issues in the customer relationship management system or billing system
    • Keep folders structured and audit-ready
  • Collaboration:
    • Work with Sales and Customer Success on purchase orders, renewals, and disputes
    • Coordinate with Finance, Legal, Revenue Operations, and Product teams on pricing or usage-metering issues

As a key member of our team, you will have opportunities to grow professionally and develop new skills.



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