Customer Experience Operations Specialist, AWS
16 hours ago
About Amazon Physical Stores
We're an innovative group of leaders who are pushing the boundaries in customer shopping experiences.
Our team is responsible for creating cutting-edge technologies that help customers shop quickly and safely.
AWS Applications and Higher Level Abstractions (Apps) provides horizontal and industry vertical applications for business users.
The role will involve performing data collection tasks related to an Amazon device, application, or service, executing tasks assigned daily by adhering to Standard Operating Procedures (SOPs) and predefined guidelines.
Key responsibilities include participating in process improvement to increase the quality, efficiency, and accuracy of your teams' processes.
You'll partner with your team manager when work is delayed or blocked due to technical issues and report issues with tools and software to the development team as needed.
This position requires maintaining strict confidentiality and following all applicable Amazon policies for securing confidential information.
About Diverse Experiences at Amazon
Amazon values diverse experiences and encourages candidates from non-traditional backgrounds to apply.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
We pioneered cloud computing and continue to innovate - that's why customers trust our robust suite of products and services to power their businesses.
We strive for flexibility in our working culture and believe achieving success at work shouldn't come at the expense of sacrifices at home.
Inclusive Team Culture
We foster a culture of inclusion that empowers employees to be proud of their differences.
Ongoing events and learning experiences inspire us to embrace our uniqueness.
Mentorship and Career Growth
We offer endless knowledge-sharing, mentorship, and career-advancing resources to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS:
- Bachelor's degree
- Knowledge of Microsoft Office products and applications
- Speak, write, and read fluently in English
Salary: $65,000 - $85,000 per year
We estimate the salary range based on the job requirements and the cost of living in the area. However, please note that this figure may vary depending on various factors such as location, experience, and performance.
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