
Business Operations Associate
3 days ago
Job Title:
">Business Operations Associate">">
About the Role:
">This role is designed for highly skilled professionals with experience in business operations, partner management, or channel programs. The successful candidate will be responsible for maintaining and updating certification lists, tracking progress towards certification goals, and providing actionable insights to drive decision-making.
">Main Responsibilities:
">- ">
- Maintain and update certification lists.">
- Track progress toward certification goals and support team members in achieving requirements.">
- Manage help desk requests and coordinate escalations for timely resolution.">
- Deliver accurate and timely reporting on Partner Center metrics.">
- Provide actionable insights to the partnership team to drive decision-making.">
- Facilitate co-sell versus partner-led motions and ensure offer attachment to protect performance metrics.">
- Identify opportunities eligible for PAL or POR attribution and ensure accurate attribution once requirements are met.">
Qualifications and Skills:
">- ">
- Strong understanding of the partner ecosystem.">
- Experience in sales operations, partner management, or channel programs.">
- Strong organizational and project management skills.">
- Excellent communication and stakeholder management abilities.">
- Detail-oriented with a data-driven mindset.">
Benefits:
">We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
">About Us: We help businesses navigate from their current state to future state using technology, tenacity, and creativity.
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