IT Solutions Engineer

1 week ago

Nellore, Andhra Pradesh, India beBeeServiceNow Full time ₹ 12,34,000 - ₹ 15,48,500
Job Title

An IT Solutions Engineer is required to design, develop and implement custom applications, workflows and integrations to support business process automation and enhancement in IT Service Management, IT Operations Management and IT Asset Management.

Key Responsibilities:
  • Configure the ServiceNow platform to meet business requirements for IT Service Management, IT Asset Management and IT Operations Management.
  • Write clean, efficient and maintainable code to support implementation.
  • Ensure accuracy, health and integration with discovery tools for ServiceNow Discovery, MID Server and CMDB.
  • Support integrations between ServiceNow and third-party systems for seamless data flow and process automation.
  • Provide technical expertise in incident, problem, change, request, asset and operations management within the ServiceNow ecosystem.
  • Monitor platform performance, troubleshoot issues and recommend improvements for scalability and efficiency.
  • Document technical solutions, configurations and standard operating procedures.
  • Stay current with ServiceNow releases, features and best practices to drive continuous improvement.

We offer a comprehensive benefits package that includes:

  • Health and wellness: Medical, dental and vision plans with valuable resources to support your physical and mental well-being.
  • Time to recharge: Generous paid time off to relax and rejuvenate.
  • Financial security: 401(k), company-paid short- and long-term disability, life insurance and additional voluntary coverage.
  • Life and family support: Employee Assistance Program (EAP) and Prepaid Legal services.
  • Recognition and growth: A rewards program for outstanding contributions and Learning and Development programs to support career growth.
  • Fitness and wellness: An on-staff Fitness Coach, personal and group training sessions, company fitness challenges and ongoing wellness support.

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