Call Centre Customer Service Representative Job Opportunity

2 weeks ago

Chandigarh Mohali, India beBee Careers Full time ₹ 2,00,000 - ₹ 4,00,000
Customer Service Associate Role

We are seeking a skilled and dedicated Customer Service Associate to join our team. As a key member of our customer service department, you will play a vital role in providing exceptional support to our clients.

About the Role:
  • Deliver outstanding customer experiences through prompt and effective issue resolution.
  • Develop and implement process improvements to enhance customer satisfaction and efficiency.
  • Collaborate with colleagues to share best practices and knowledge.

Requirements:
A caring and sympathetic nature, Excellent people and social skills, Very confident telephone manner, Fast paced worker (at the computer) and thinker to achieve daily KPIs, Must be a confident typist and have excellent grammar, Ability to multi-task while providing up-to-date responses to all customers enquiries in real-time, Excellent command of English language, Excellent written communication, Positive attitude, Creative problem solving ability, Ability to gain customer trust and gratitude, turn them around, Youthful attitude to empathise with customer, Ability to work efficiently under pressure and to stay cool, Strength to work under pressure and maintain composure, this team has busy times and daily challenges.
What You'll Get:
  • A friendly, fun, upbeat work environment.
  • Support and development of your personal skills.
  • Fun events every month.
  • Satisfaction from being part of a fast-growing organization.
  • We practice an attitude of gratitude.
  • Freshers with good communication are eligible for the job.
  • Handsome salary with incentives.
  • 5 days work International, Domestic 6 Days.
  • Growth opportunity for those who want to work long term.
  • State-of-the-art infrastructure, fully air-conditioned.
  • Cafeteria, gym, ATM & other facilities within premises.
  • Located in the center of town with good public transport facility.
  • Good PG accommodation available nearby office.

Note:
No consultancy fee or registration amount is charged for our services.

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