Customer Service Job Opportunities
2 weeks ago
We are seeking highly skilled and motivated individuals to join our team as Customer Service Representatives.
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Job Description:
As a Customer Service Representative, you will be responsible for providing exceptional customer service via phone, email, or chat. You will answer customer inquiries, resolve issues, and ensure customer satisfaction.
Required Skills and Qualifications:
- Freshers / 10+2 Clear with good communication are eligible for the job
- Graduation Pursuing / College Going candidates can also apply
- Good verbal and written communication skills
- Problem-solving and analytical skills
- Ability to work in a team environment
Benefits:
- Handsome Salary with Incentives
- Growth Opportunity for those who want to work long term
- State of Art Infrastructure , Fully Air Conditioned
- Cafeteria, Gym, ATM & other facilities within premises
- Located in centre of town with good public transport facility
- Good PG accommodation available nearby office
Others:
- The primary responsibilities of a Customer Service Executive is
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Best Regards,
Sourabh Bakshi
Connecting The Dots
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