
AR Insurance Claims Specialist
2 weeks ago
Key Responsibilities:
- Review and analyze unpaid or underpaid insurance claims.
- Initiate outbound calls to resolve outstanding accounts receivable with insurance companies in the US.
- Understand and interpret Explanation of Benefits (EOBs) and denial reasons.
- Identify and resolve billing and coding issues affecting claims.
- Document all activities following company protocols.
- Meet productivity and quality targets.
- Collaborate with the team for continuous improvement and process efficiency.
- Adhere to compliance guidelines and maintain patient confidentiality.
Requirements:
- At least 1 year of experience in AR calling (US healthcare).
- Excellent English communication skills.
- Strong knowledge of denials, rejections, and appeals processes.
- Ability to work night shifts (US time zone).
- Independence and meeting deadlines are required.
Benefits:
Experience the satisfaction of resolving challenging situations and improving customer outcomes.
Work collaboratively in a supportive environment that encourages growth and learning.
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