Senior Project Manager

4 weeks ago

Gurgaon, Haryana, India NTT DATA Full time

Job Overview

Drive Client Success with NTT DATA

As a seasoned Client Project Manager at NTT DATA, you will lead and direct concurrent client projects, ensuring timely delivery, quality, and client satisfaction. Your primary responsibility will be to interface with all project stakeholders, taking projects from original concept through to final implementation.

Key Responsibilities:

  • Lead and direct concurrent standard or complex projects, ensuring timely delivery, quality, and client satisfaction.
  • Engage with stakeholders to deliver projects from original concept through final implementation.
  • Ensure client satisfaction and manage escalations, acting as a single point of contact to the client.
  • Manage the delivery of the project, including rigorous scope control and change management.
  • Ensure clear and concise communications to all stakeholders.
  • Provide pre-sales support by working with sales teams to scope and cost a project or programme solution.
  • Identify opportunities and influence the sale by conducting a business conversation with the client.
  • Coordinate activities of the project teams through task delegation, resource assignment, and programme management.

Requirements:

  • Strong project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
  • Ability to establish strong relationships with internal stakeholders and external clients.
  • Excellent client-centricity skills and ability to work at client sites.
  • Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
  • Excellent written and verbal communication skills.
  • Excellent team-building skills and ability to work in high-pressure environments.
  • Ability to manage urgent and complex tasks simultaneously.
  • Good business acumen and commercial skills.
  • Passionate, strong initiative, self-driven with a commitment to succeed.
  • Good influencing ability whilst taking a collaborative approach.
  • Decisive with good attention to detail ability.
  • Ability to promote project services to both internal stakeholders and external clients.
  • Competent in project change management.
  • Familiarity with the industry, domain, or technology related to the client's project.
  • Strong problem-solving and analytical skills to identify and address issues that may arise during project implementation.

Qualifications:

  • Project Management degree or equivalent with a relevant related experience.
  • Relevant project management certifications preferably PMP.
  • ITIL certification is preferable.

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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