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Business Operations Specialist

3 weeks ago

Kota, Rajasthan, India beBeeQuality Assurance Full time ₹ 40,00,000 - ₹ 50,00,000

Job Description:

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The Quality Assurance Associate plays a critical role in reviewing and ensuring quality standards, processing accuracy and compliance as per predefined checklists. This position requires an understanding of legal documentation, including court orders, retainer agreements, affidavits, and filings, which are essential for delivering services.

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  • Collaborate with onshore and offshore teams to ensure quality compliances and processing accuracy for daily operations.","
  • Independently audit population/sample proportion of the processed tickets basis the predefined checklist for the tickets assigned via email, Salesforce, Jit Bit, RAGIC, and other data sources.","
  • Ensure random audits, at least twice or thrice per month, to check documentation around the Claimants.","
  • Perform random sample checks on the communication sent/received to/from Trustees.","
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Required Skills and Qualifications:

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  • Bachelor's degree in any field (preferably in Law/ BBA or commerce).","
  • 2 - 4 Years of experience in a US-based multinational corporation.","
  • Project management experience or certifications are highly desirable.","
  • ISO 9001 onwards any such certification is preferable.","
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Benefits:

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This role offers advanced opportunities for growth and development, with a focus on quality assurance and process improvement.

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Others:

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We value our employees' unique perspectives and experiences, and strive to create a diverse and inclusive work environment.

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