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Credit Recovery Specialist

2 weeks ago

Chennai Salem, India beBeeCollections Full time ₹ 6,00,000 - ₹ 12,00,000
**Job Title:** Credit Recovery Specialist 

We are seeking a skilled and detail-oriented Credit Recovery Specialist to join our team. As a key member of our operations department, you will play a critical role in ensuring the timely recovery of outstanding debts.

The successful candidate will be responsible for:

  • Contacting clients with overdue payments via phone, email, and written correspondence.
  • Negotiating payment plans and settlements to facilitate debt recovery.
  • Maintaining accurate records of all communications and transactions related to collections.
  • Monitoring and tracking account statuses and reporting on collection activities.
  • Collaborating with internal teams to resolve client issues and disputes.
  • Conducting regular follow-ups with clients and escalating accounts as necessary.
  • Analyzing collection trends and implementing strategies to improve efficiency.
  • Ensuring compliance with legal and company policies related to collections.

To succeed in this role, you will require:

  • Strong communication and interpersonal skills.
  • Excellent negotiation and persuasion abilities.
  • Problem-solving skills and attention to detail.
  • Ability to work under pressure and manage multiple accounts simultaneously.
  • Proficient in data entry and record-keeping.
  • Understanding of financial concepts related to credit and collections.

This is an exciting opportunity for someone who is passionate about finance and customer service. If you are a results-driven professional looking to take your career to the next level, we encourage you to apply.