Punjabi VRI/OPI Interpreter

We are seeking a highly skilled Punjabi VRI/OPI interpreter to join our team at Future Group. As a remote interpreter, you will play a crucial role in facilitating communication between non-English and English speakers during calls.

Key Responsibilities:

• Provide accurate and complete interpretation of messages during calls.
• Work in a professional manner, adhering to the Interpreter's code of conduct.
• Take notes during calls and maintain a high level of customer service.
• Be aware of industry-specific vocabulary, particularly in the healthcare and medical fields.
• Render all messages accurately and completely, without adding, omitting, or substituting.
• Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message.
• Participate in internal professional training and be eager to obtain new professional certifications.
• Communicate and report to your team leader.
• Comply with dress code requirements for video remote interpreting.

Requirements:

• Fluent in English and native in Punjabi.
• 1+ years of over-the-telephone interpretation experience in a well-known interpretation company (not mandatory).
• Good knowledge of medical terminology (not mandatory).
• Awareness in legal terminology.
• International certifications in the healthcare industry (PICSI, ALTA, HIPAA, etc.).
• High school diploma in your native language.
• High emotional intelligence and tolerance to different cultures.
• High level of communication, listening, note-taking, and memory retention skills.

Technical Requirements:

• Dedicated high-speed, private, and secured internet connection.
• Minimum download speed 10 Mbps (megabits per second).
• Minimum upload speed 3 Mbps (megabits per second).
• Wired Internet, Ethernet Port (Wi-Fi is not allowed).
• Minimum Windows 10 operating system.
• Computers with dual core, 2 GHZ processor, like an Intel Core i5 or superior.
• 8 GB RAM memory minimum.
• Single device (computer or laptop) which can run required systems.
• External monitors and connectors (if applicable).
• Power adapter plugged in and not operating on battery.
• USB Headphones Use a noise cancelling, wired headset with a built-in microphone (no wireless/Bluetooth headphones).

What We Offer:

• Fully remote position with a clear schedule.
• Full-time position (business and weekend hours).
• Immediate availability to start working after onboarding.
• Internal Certified training.
• Monthly fee payments.
• Contract type of employment.

About Us:

Founded in 1994, Future Group has grown into one of the world's most trusted translation and localization expert houses across the globe.

We have successfully established a global reputation for meeting our clients' requirements in the most beneficial and cost-effective way.

With a high-tech translation memory software technology, ISO certification and access to translators for any language and business application, Future Group has earned a reputable image all across the language services market.

Send us your resume. If your expertise complies with the requirements listed above, our Talent Acquisition Team will contact you by email to explain in detail the pay rates, schedules, and other working conditions.