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Senior Technical Consultant

1 week ago

Bengaluru, Karnataka, India Infosys Limited Full time

**Job Description**

We are seeking a highly skilled and experienced Senior Associate Consultant to join our team at Infosys Limited. As a key member of our consulting team, you will be responsible for delivering high-quality technical services to our clients, leveraging your expertise in mainframe technologies.

Main Responsibilities:

  • Provide expert-level technical assistance to clients, diagnosing complex issues and designing innovative solutions to address them.
  • Collaborate with cross-functional teams to develop comprehensive proposals, ensuring alignment with client needs and expectations.
  • Work closely with clients to configure products, conduct pilot tests, and resolve queries related to requirements and solution design.
  • Presentation skills are essential; you will lead solution product demonstrations, POC workshops, and provide effort estimates that meet client budgetary requirements.
  • As a senior member of our team, you will lead small projects, contribute to unit-level initiatives, and focus on delivering high-quality value-added solutions to our clients.

Key Qualifications:

  • At least 3 years of experience in mainframe technologies, including operations, storage, CICS, MQ, PCM, monitoring, scheduling, and controlling batch flow execution on z/OS platforms via TWS, CA7, Zeke, CTRL-M.
  • Excellent understanding of console monitoring and first- and second-level support in mainframe environments.
  • Familiarity with IBM Mainframe z/OS platform and its associated tools and processes.
  • Strong ability to execute commands in a z/OS mainframe environment, including system commands, JES2 commands, CICS commands, IMS commands, DB2 commands, TSO, ISPF, SDSF, and RESTART processes.
  • Expertise in building ISPF application panel skeletons and REXX programs, coupled with several years of practical experience.