
Executive Order Manager
2 days ago
The E-commerce Operations Executive will oversee the distribution operations, guarantee accurate order handling, maintain Order-Delivery KPIs, and manage escalations and GRN/RTV.
This role entails reviewing and verifying incoming orders, accurately inputting order details into the order processing system/excel, monitoring and tracking order status from entry to delivery, collaborating with sales, marketing, and production teams to optimize order processing and delivery processes, ensuring high responsiveness to mails/calls, addressing quality-related concerns or deviations, maintaining accurate records of orders, invoices, and documents, generating reports on order processing performance, and identifying opportunities for process optimization and implementing best practices.
Required Skills and Qualifications:- Previous experience in order processing, e-commerce operations, or similar role is advantageous.
- Proficiency in Excel/Microsoft Office applications.
- Knowledge of inventory management systems and order tracking tools.
- Strong attention to detail, excellent organizational, and stakeholder management skills.
- Effective communication and crisp email writing.
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