Leading Collections Expert

1 week ago

Rajkot, Gujarat, India beBeeAnalytics Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

About this role:

We are seeking a skilled Collections Analytics Manager to join our team. As a key member of our analytics function, you will be responsible for analyzing data and identifying trends to inform operational and product strategy.

The ideal candidate will have a strong analytical background, with experience in collecting and analyzing large datasets. You will be able to leverage industry and internal trends to proactively assess and recommend both short-term and long-term repayment and collections strategies.

You will also possess excellent communication skills, with the ability to collaborate with multiple stakeholders across teams.

Responsibilities include:

  • Identify and deliver analysis to influence operational and product strategy for loan repayment in compliance with regulatory requirements.
  • Leverage internal and external data to build collection strategies ensure high rate of collection.
  • Managing team within the collections department to ensure a sufficient number of staff members are available to handle the workload.
  • Monitor repayment metrics, such as collections and recoveries performance and delinquency rates, auto pay, etc, and actively influence vendor strategies to maximize repayment at optimal cost.
  • Manage performance and efficiency across the customer lifecycle focused on repayment.
  • Build cross-functional relationships and partner with Product and Risk teams to drive operational strategies across collections and recoveries space.

Requirements:

Qualifications:

  • Quantitative background in engineering, statistics, math, economics, business, or related disciplines.
  • 5+ years' experience in analysing data and using database query language (e.g. SQL) analysis and programming and developer tools such as Python, R, databricks analytics.
  • Possesses analytical mindset and strong problem-solving skills. Attention to detail and ability to multitask.
  • Comfortable working in a fast-paced environment and dealing with ambiguity.
  • Possesses strong communication, interpersonal and presentation skills; and ability to engage and collaborate with multiple stakeholders across teams.

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