Customer Service Associate IV
1 month ago
Unlock Your Potential at TE Connectivity
Join our team of dedicated professionals who are passionate about delivering exceptional customer service and driving business growth. As a Customer Service Associate IV, you will be the central point of contact for our customers, handling daily inquiries and resolving issues in a timely and professional manner.
Responsibilities:
Develop and maintain strong business relationships with customers through proactive communication and follow-up
Manage customer delivery and order management processes, ensuring timely and accurate fulfillment of customer needs
Collaborate with internal teams to resolve customer complaints and issues
Analyze and interpret data to identify trends and areas for improvement in customer service and delivery processes
Requirements:
2-5 years of experience in customer service or a related field
Strong communication and interpersonal skills
Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
Proficiency in SAP order management and Salesforce
What We Offer:
Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
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