Technical Test Specialist

5 days ago

Kannur, Kerala, India beBeeQuality Full time ₹ 18,00,000 - ₹ 24,00,000

Job Title: Test Engineer (Microsoft Dynamics 365 Customer Insights)

Overview:

We are seeking a highly skilled and experienced Test Engineer to join our team. The ideal candidate will have a strong background in software testing, with a focus on Microsoft Dynamics 365 and Customer Insights.

Key Responsibilities:

  • Design, develop, and execute comprehensive test plans and test cases for Microsoft Dynamics 365 Customer Insights - Data (CI-D) and Journeys (CI-J) implementations.
  • Validate the integrity, mapping, and synchronization of customer data across Dataverse, CI-D, CI-J, and third-party integrations.
  • Conduct end-to-end testing of customer journeys, segmentation logic, data ingestion pipelines, and marketing automations.
  • Perform functional, regression, integration, and UAT testing to ensure product quality meets business and technical requirements.
  • Work closely with developers, data engineers, and marketing teams to proactively identify issues and validate resolutions.
  • Test API integrations, webhooks, and data pipelines related to CI-D and CI-J within the Microsoft ecosystem.
  • Ensure compliance with data privacy, governance, and security standards during test execution and documentation.
  • Maintain test documentation, report bugs using appropriate tools, and track issues through resolution.

Required Skills:

  • 3–5 years of hands-on QA experience, preferably in projects involving Microsoft Dynamics 365 and Customer Insights (CI-D & CI-J).
  • Strong understanding of Dataverse, its schema, and data flow within the Microsoft Power Platform.
  • Experience testing integrations with third-party systems (e.g., CDPs, email platforms, analytics tools).
  • Familiarity with D365 CRM (particularly Customer Service module) from a QA perspective.
  • Proficient in using tools for API testing (e.g., Postman), test case management, and defect tracking (e.g., Azure DevOps, Jira).
  • Detail-oriented with strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills to collaborate with cross-functional and remote teams.

Good to Have:

  • Microsoft certifications in Dynamics 365 or Customer Insights.
  • Experience with automation tools and frameworks (e.g., Selenium, Playwright, Power Automate).
  • Exposure to Azure Data Factory, Logic Apps, or Power Platform for test automation or validation.
  • Background in data quality assurance, privacy compliance testing, or CDP validation.

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