Travel Operations Manager
3 weeks ago
Key Responsibilities:
As a key member of the Aspire Square Pvt. Ltd team, the Travel Executive will be responsible for providing personalized travel recommendations to clients, managing bookings for flights, hotels, car rentals, and vacation packages, and handling travel documentation, including visa applications, travel insurance, and itineraries.
Key Skills:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong organizational and time management skills
- Knowledge of the travel industry and its trends
- Ability to work with airlines, hotels, and other travel service providers
Responsibilities:
- Provide professional and personalized travel recommendations to clients
- Manage bookings for flights, hotels, car rentals, and vacation packages
- Handle travel documentation, including visa applications, travel insurance, and itineraries
- Assist clients with amendments, cancellations, and emergency bookings
- Maintain relationships with airlines, hotels, and other travel service providers
- Update clients on travel policies, regulations, and current promotions
- Resolve customer inquiries, complaints, and handle any travel-related issues effectively
- Stay updated with the latest travel industry trends, offers, and competitor activities
- Process payments and issue invoices in an accurate and timely manner
- Upsell additional services, such as travel insurance and tours, to maximize sales
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