Senior Crusher Equipment Specialist
3 weeks ago
We are seeking a highly skilled and experienced Senior Crusher Equipment Specialist to join our team at Ontrack HR Services Pvt LTD. The successful candidate will be responsible for overseeing and coordinating field service operations related to crusher equipment, leading a team of field service technicians, and ensuring compliance with safety and industry standards.
Key Responsibilities:
- Lead and mentor a team of field service technicians, providing guidance and support.
- Coordinate field service activities, ensuring timely and effective resolution of customer issues.
- Conduct regular performance reviews and training sessions for team members.
- Act as the primary point of contact for customers, addressing their concerns and ensuring satisfaction.
- Oversee the installation, maintenance, and repair of crusher equipment onsite.
- Ensure compliance with safety regulations and industry standards.
- Manage field service schedules, dispatching technicians as needed.
- Maintain accurate service records and documentation.
- Collaborate with the engineering and sales teams to provide feedback and improve service offerings.
Requirements:
- Strong leadership and team management skills.
- Excellent problem-solving and analytical abilities.
- In-depth knowledge of crusher equipment, including operation, maintenance, and repair.
- Proficient in using diagnostic tools and software related to crusher equipment.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Willingness to travel frequently and work in various field environments.
- Strong organizational and time management skills.
Education and Experience:
- Diploma/BE
- Experience: 24 years
Benefits:
- Industrial standards
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