
Healthcare Professional
5 days ago
This role involves working in a fast-paced environment to ensure seamless delivery of pharmaceutical services.
- To receive patients/customers with a smile and greet them.
- Maintain good relations with customers/doctors.
- Receive and transcribe prescriptions from customers, advise on medicine dosages, and provide counseling if needed.
- Dispense drugs pursuant to a doctor's prescription. If prescribed medicines are unavailable, make necessary arrangements for 100% prescription fulfillment.
- Cross-check issued medicines with bills regarding patient name, item name, quantity, expiry, batch number, and acknowledge the bill.
- Store drugs under proper refrigeration conditions.
- Maintain a free home delivery register and follow up on medicine deliveries to customers in time.
- Prepare bills in POS and collect cash.
- Check quantity, MRP, batch number, and date of expiry of received items from DC.
- Enter stocks in POS and take printouts of receipts from DC/Distributor for cross-checking with items issue lists from DC.
- Maintain records for no stock items and follow up on the same.
- Ensure 100% physical stock tally according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgical, Miscellaneous) twice a week.
- Perform daily rack-wise verification of fast-moving items.
- Handle inbound calls primarily focusing on drug information, patient counseling/education, and free home delivery orders.
- Handle patient queries and issues related to drug therapy and drug information.
- Handle cash in billing counters as required.
- Perform any other jobs assigned by the in-charge as per work exigencies.
- Ensure shift handovers and takeovers are given before leaving the work area.
The ideal candidate will have excellent communication skills, be highly organized, and possess strong analytical skills.
Benefits include opportunities for career growth and development, competitive salary and benefits package, and a supportive team environment.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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