Senior Operations Engineer

2 weeks ago

Kozhikode, Kerala, India beBeePayment Full time ₹ 17,04,000 - ₹ 21,52,000

Key Responsibilities:

  • Main Role
  • Act as a subject matter expert in system recovery processes, ensuring rapid resolution and minimal business impact using technologies like Java, AWS Cloud Platform/Infra, API Engineering, Mainframe, and observability tools.
  • Design, implement, and maintain monitoring, alerting, and logging solutions using observability tools such as Datadog and Splunk with automation/custom integration support via Python scripting.
  • Proactively identify risks and implement preventive measures to ensure system stability across distributed and cloud-native environments.
  • Leverage domain expertise in payment protocols (SWIFT, MTS, ACH), standards like ISO 20022, and regulatory frameworks including SEPA and PCI-DSS.
  • Improve incident response workflows, lead critical incident triage, and drive blameless postmortems. Keep documentation current and actionable.
  • Analyze recurring issues, perform deep-dive investigations, and collaborate across teams to implement long-term fixes and resiliency strategies.
  • Develop automation scripts (Python, Bash, PowerShell) for routine tasks, system health checks, and self-healing mechanisms to reduce manual intervention.
  • Work closely with Engineering, DevOps, and Business stakeholders to align operations with business goals and coordinate production readiness for deployments.
  • Exposure to tools like Istio and Launch Darkly to support traffic management and controlled feature rollouts.
  • Participate in release planning and coordination, pre/post-deployment validations, and production cutover support.

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