
Exceptional Customer Service Specialist
5 days ago
Job Title: Hiring For International Voice Process
Overview of the RoleWe are seeking a highly skilled and experienced individual to fill the position of International Voice Process Representative. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a strong background in voice-based communication.
The successful candidate will be responsible for responding to customer complaints in a professional manner, attempting to resolve issues successfully in accordance with established guidelines. Additionally, they will provide support through voice and chat channels, utilizing their excellent communication skills to build rapport with customers and overcome objections.
Requirements and Qualifications- Fluency in English: The ideal candidate must be fluent in English, with excellent verbal and written communication skills.
- Experience: At least 6 months of experience in International Voice Process is required. Preference will be given to candidates with sales or customer support experience.
- Education: Only graduates can apply for this position.
- Shifts and Rotational Week Offs: The selected candidate will be required to work 24/7 shifts and rotational week offs (5 days working a week).
- Transport Facility: Two-way cab facility is provided based on transport boundary.
This is an immediate joiners only opportunity, and we require candidates who are comfortable working from office. Please note that out-of-station candidates and those pursuing education are strictly not eligible for this role.
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