
Career Advancement Specialist
4 days ago
**Job Title:** Training Manager
About the Role:
As a key member of our team, you will be responsible for designing and implementing comprehensive training programs to enhance the skills and knowledge of Beauty Advisors, field sales, and retail partners. Your goal will be to lift sell-through, service standards, and launch readiness.
You will create multi-format content, including decks, playbooks, 2-min videos, role-plays, and quizzes in Hindi/English. Additionally, you will run train-the-trainer sessions, field coaching, and roadshows; monthly masterclasses.
Your responsibilities will include partnering with NPD/R&D to translate INCI & benefits into accurate demos; ensuring compliant claims. You will also set up LMS/trackers; publish training calendar; report impact with dashboards.
Other key aspects of the role include hiring/manage regional trainers; onboard channel trainers; manage external academies/vendors. Requirements include 6–10 years in beauty/personal-care retail training; led pan-India TTT programs.
A strong grasp of makeup & skincare is essential, along with the ability to explain INCI and shade science simply. Bilingualism in Hindi & English; confident facilitator and on-camera presenter are must-haves. Data-driven; advanced Sheets/Excel; familiar with LMS are necessary skills. Weekend/launch flexibility; high travel comfort are expected traits.
What We're Looking For:
- Minimum 6–10 years in beauty/personal-care retail training experience
- Proven track record of leading pan-India TTT programs
- Strong understanding of makeup & skincare concepts
- Bilingual in Hindi & English (spoken and written)
- Confident facilitation and presentation skills
- Data-driven decision making and analytical skills
- Advanced proficiency in Microsoft Sheets/Excel
- Familiarity with Learning Management Systems (LMS)
If you have a passion for training and development, and are looking for a challenging role that will utilize your skills and expertise, we encourage you to apply. Please note that this job requires flexibility to work on weekends and launches, as well as frequent travel.
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