Business Operations Coordinator

1 month ago


Bengaluru, Karnataka, India Anthology Inc Full time

Job Summary

The Business Operations Coordinator plays a vital role within the Global Customer Success (GCS) organization at Anthology Inc. This position is focused on facilitating operational efficiency by innovating, streamlining, and implementing world-class tools and business processes across the organization.

Key Responsibilities

  • Validate sales opportunity data in the company CRM and provision projects in the PSA tool.
  • Coordinate with GCS leaders and the Resource Management team to identify and assign resources, and communicate accordingly.
  • Follow standard processes to assist internal cross-functional teams, such as Finance.
  • Ensure data integrity and accuracy within the PSA tools.
  • Collaborate with team members to identify and resolve operational issues.
  • Provide support for special projects and initiatives as needed.

Requirements

  • An associate's degree or equivalent combination of education and experience.
  • Strong attention to detail, organizational skills, and ability to follow set guidelines and processes.
  • Ability to work independently as well as part of a global team, including on-call holiday hours, and manage multiple projects simultaneously.
  • Excellent communication and interpersonal abilities.
  • Proven experience in a similar role, preferably in a fast-paced environment.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, Planner).
  • Fluency in written and spoken English.

Preferred Qualifications

  • Experience working in Salesforce and/or Kantata.

Anthology Inc is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.



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