Reliable Solutions Engineer

13 hours ago

Bharatpur, Rajasthan, India beBeeReliabilityEngineer Full time ₹ 20,00,000 - ₹ 30,00,000

About Our Reliability Engineering Team:

We are a team of innovators and problem solvers who strive to deliver exceptional reliability engineering solutions. We work closely with our global teams to create memorable experiences for customers.

Key Responsibilities:

  • Execute on the Incident, Change Management, Problem Management processes
  • Building and supporting a reliable application suite for the environment in order to meet the development and maintenance requirements of systems/platforms.
  • Provide consultation and direct technical support in life cycle planning, problem management, integration, and systems programming
  • Ensure platform performance and availability meet enterprise objectives through monitoring, timely service restoration, and tuning
  • Constantly working to improve and implement automation of applications tasks
  • Providing technical support for systems/platforms according to application SLA's.
  • Responsible for designing and developing resiliency in the application code, troubleshooting incidents, engaging with squads to address failure patterns, and participating in incident management.
  • Strong Troubleshooting ability required
  • Leads calls or contributes in a logical fashion
  • Focus on resolving issues before they become incidents
  • Identify and articulate severity of impacts using provided monitoring tools and escalate as needed
  • Able to understand architecture and design of applications and identify or narrow focus for an incident based on symptoms
  • Perform root cause analysis to quickly recover from service interruptions, and to prevent recurring problems
  • Monitor, manage, and tune platforms to ensure expected availability and performance levels are achieved
  • Identify gaps in monitoring or documentation and reaches out to appropriate teams to fill those gaps
  • Implement changes to platforms with minimal impact to the business by following enterprise standards and procedures
  • Design and document enterprise standards and procedures
Required Skills and Qualifications:

To be successful in this role, you will need:

  • Bachelor's degree or industry certification in an applicable IT field, in addition to 3 years applicable experience in the design/administration/support of one or more platforms; or bachelor's degree in an IT field, in addition to two years applicable experience in the design/administration/support of one or more platforms.
  • 3 or more years of experience as a Systems Engineer or Site Reliability Engineer
  • 3 or more years of experience with ops automation using a scripting language such as Python or Ansible
  • SITE RELIABILITY ENGINEERING: Knowledge of the theories and methodologies of reliability engineering; ability to design, develop and support various tools, services and applications to maintain a reliable site Environment.
  • PARTFORMANCE MEASUREMENT AND TUNING: Knowledge of system performance, testing and programming; ability to monitor, measure, and optimize system performance and network communication.
  • CI/CD PIPELINE: Knowledge of concepts, values and tools applied in building Continuous Integration (CI), Continuous Delivery and Continuous Deployment (CD) pipeline; ability to design, build, implement and maintain CI/CD pipelines to achieve the automation of software delivery process.

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