Senior Cloud Content Developer

3 days ago

Tirupati, Andhra Pradesh, India beBeeTechnical Full time ₹ 14,87,173 - ₹ 20,31,670
Cloud Content Creator Position

This role is designed for an experienced writer who can deliver high-quality content that aligns with customer needs. The ideal candidate will have a strong background in technical writing, excellent communication skills, and the ability to grasp complex technologies.

  • Key Responsibilities:
  • Design, develop, deliver, and maintain customer-facing user content.
  • Produce various deliverables, including concepts and tasks for networking features, in-product content, installation instructions, illustrations, video scripts, course modules, and more.
  • Collaborate with stakeholders and subject matter experts to understand requirements and customer needs.
  • Analyze specifications and product descriptions, recommending the best documentation approach.
  • Learn the customer experience through hands-on usage of cloud networking products.
  • Follow established style and process guidelines to ensure consistency and completeness.
  • Lead technical documentation efforts with a team of writers in a defined stakeholder environment.

Qualifications:

  • Demonstrated ability to produce high-quality, accurate, and easy-to-use technical content.
  • 5+ years of experience producing technical content.
  • BA/BS in Technical Writing, English, Computer Science, or related degree or comparable experience.
  • Good understanding of technology concepts such as cloud computing, automation, networking, data centers, security, or other advanced software technology.
  • Ability to research complex technical concepts independently and collaboratively.
  • Familiarity with XML authoring, content management, and courseware development tools.
  • Strong problem-solving skills: ability to make progress with less-than-complete information.
  • Excellent communication and collaboration skills.

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