Cloud Computing Consultant with Excellent Customer Support Skills

4 weeks ago


Bengaluru, Karnataka, India myGwork Full time
Job Overview
Amazon is seeking a skilled Technical Account Manager to join our team. This role involves working closely with customers to plan, debug, and oversee the ongoing operations of business-critical applications. As a Technical Account Manager, you will be responsible for interacting with leading technologists, applying advanced troubleshooting techniques, and providing unique solutions to customers' individual needs.

About Amazon Web Services
AWS is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, providing a robust suite of products and services that power businesses worldwide. Our employee-led affinity groups foster a culture of inclusion that empowers us to celebrate our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.

Key Responsibilities
As a Technical Account Manager, your daily tasks will include:
  • Learning and using groundbreaking Cloud technologies.
  • Interacting with leading technologists around the world.
  • Working on critical, highly complex customer problems that may span multiple AWS Cloud services.
  • Applying advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.
  • Collaborating with AWS Cloud subject matter experts to help reproduce and resolve customer issues.

Benefits and Qualifications
We offer a competitive salary of $120,000 per year, along with a range of benefits including health insurance, retirement plans, and opportunities for career growth. To be eligible for this role, you must have a Bachelor's Degree in Computer Science, IT, Math, or a related discipline, or equivalent work experience. You should also possess 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment.

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