
Advanced Technology Security Specialist
2 weeks ago
Palo Alto Networks' mission is to protect the digital way of life.
Your CareerThis role focuses on designing and delivering Next-Generation solutions for customers. You will be an integral member of a team composed of highly specialized engineers responsible for the design and implementation of Next-Generation technologies.
This position requires managing, designing, and deploying intricate projects. You will contribute to customer engagements, assisting in the design and deployment of our security solutions. You will act as a technical contributor, providing input and guidance around complex systems to secure the customer's environment.
- Build custom security policies and application signatures for unique client environments.
- Consult and guide customers on security standard best practices methodologies and act as a trusted advisor for clients.
- Analyze logs and events from the solution and supply threat analysis reports, providing input and direction as applicable.
- Work proactively with our Technical Assistance Center to troubleshoot and diagnose cases as escalations arise.
- Maintain the implemented solution and provide mentorship on code upgrades, changes to the platform, and new technology developments.
- Work with sales account teams to help formulate a technical strategy to address customer business needs.
- Support direct managers in managing business needs through weekly reports and Quarterly Business Reviews.
Responsibilities:
- Travel (25-50%) is required for customer meetings and onsite deployments of customer engagements.
- Conduct research on new features and technologies to optimize value delivery to customers.
- Meet with customer teams to design and thoroughly document the complete project.
- Provide knowledge transfer of next-generation technologies to customers and other Palo Alto Networks Technical Teams for long-term engagements.
We take pride in our professional services team, which is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign – it evolves. We stay in step with evolving threats and technology to accomplish our mission.
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