Senior Technical Operations Manager
2 days ago
The Regional Manager Technical Services will lead a team of technical experts to provide post-sales support to clients in assigned regions.
Key Responsibilities:
- Support sales teams in delivering technical presentations and achieving sales targets.
- Stabilize jeopardy business in large, strategic accounts by providing exceptional customer service and driving revenue growth.
- Transition customers to the Technical Services team for ongoing technical and operational support.
- Develop and coach technical teams to enhance their skills and performance.
- Provide technical assistance to sites and customers in assigned regions.
- Troubleshoot site issues and manage Site In charge and Area Technical Services activities.
- Promote value-added services to ensure existing site retention.
- Ensure timely submission of management information reports.
Requirements:
- Exceptional leadership and technical skills with the ability to drive business growth.
- Strong communication and problem-solving skills with the ability to work effectively in a team environment.
- Ability to analyze complex technical issues and develop effective solutions.
- Proven track record of success in managing technical teams and driving business results.
- Familiarity with industry trends and technologies with the ability to adapt to changing requirements.
Benefits:
- Opportunity to lead a high-performing technical team.
- Chance to drive business growth and revenue expansion.
- Professional development and growth opportunities.
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