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System Administrator with Advanced Technical Expertise
2 weeks ago
This is an exceptional opportunity to be part of a team that has been at the forefront of AI and data storage innovation for over two decades.
We are a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing.
We are the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data.
In this position, you will apply advanced systems-level technical expertise to resolve highly complex systems-level customer issues. You will use independent judgment to accomplish objectives and work closely with engineering and other technical business units to increase knowledge and resolve customer issues.
Responsibilities:
- Always take care of the customer. Customer satisfaction is job #1.
- Applies advanced technical expertise using standard operating and diagnostic protocols to resolve standard to highly complex system-level issues.
- Effectively communicates procedural and technical issues to internal and external customers in a fast-paced and customer-critical environment.
Skills and Qualifications Required:
- 8+ years of proven experience in technical support or system administration with a strong focus on VMware, Hyper-V, networking, Linux, and storage technologies.
- Microsoft Hyper-V, MCS, and/or VMWare VCP certification or equivalent Hypervisor administration work experience.
Additional Pluses:
- Python & Power Shell Scripting
- Experience with Wireshark and packet-level analysis
- SQL database or other database knowledge
- Industry certifications like VMware Certified Professional (VCP), CCNA, AWS, Microsoft Certified Solutions Associate (MCSA), or equivalent
