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Operations Supervisor

2 weeks ago

Thāne, Maharashtra, India beBeeHospitality Full time ₹ 6,00,000 - ₹ 12,00,000

Job Title: Front Desk Manager

This is a challenging and exciting opportunity to work as a General Manager/Assistant General Manager for a prominent hospitality establishment in Thane, India.

The successful candidate will be responsible for overseeing the day-to-day operations of the hotel/hostel, including front office, housekeeping, human resource management, F&B, guest experience, R&M & engineering, security & safety, etc. as per standard operating procedures.

Key Responsibilities:

  • Manage a team of staff members to ensure high service quality and efficiency
  • Supervise various functions, including front desk, housekeeping, F&B, engineering, etc.
  • Maintain operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc.
  • Handle and resolve escalations and grievances professionally
  • Manage profitability and cost-effectiveness while ensuring high service quality
  • Motivate, mentor and align staffs effectively

Requirements:

  • Hospitality graduate or post-graduate degree or diploma in hospitality management
  • Minimum 5 years of experience in a hotel, hostel, guest house, etc.
  • Extensive operational knowledge of hotel operations and management
  • Excellent communication, interpersonal & time-management skills

What We Offer:

  • A dynamic and supportive work environment with opportunities for growth and development
  • A competitive salary and benefits package that reflects our commitment to excellence