Windows Infrastructure Specialist

The Wintel Engineer is a critical role within the IT infrastructure, responsible for maintaining, troubleshooting, and managing Windows-based servers and applications.

This individual will deliver technical services including environment builds, application deployments, server/application patching/releases, server migrations, application upgrades, automation, and Windows infrastructure support operations.

Key to this position is an excellent working knowledge of systems, applications, and infrastructure deployed within the environment, enabling proactive service delivery to the OE community.

• Server Administration: Manage, build, and administer Windows Server (2016, 2019, 2022) according to best practices and organizational standards.
• Active Directory Services: Manage DNS, DHCP, user accounts, group policies, and authentication protocols.
• Troubleshooting and Resolution: Resolve incidents and request tickets for the windows & application infrastructure, ensuring customers are informed of progress and issues are dealt with within defined SLAs.
• Patching and Updates: Manage and coordinate the patching schedule for Windows servers and workstations.
• Project Coordination: Handle projects including upgrades, migrations, and new deployments in the windows & application infra.
• Application Patching: Ensure timely patching of Windows-based applications to mitigate identified vulnerabilities.
• Collaboration and Security: Collaborate with IT and development teams to implement security patches and configuration changes.
• Vulnerability Management: Monitor and track vulnerabilities and their remediation status using appropriate tools and systems.
• Security Audits and Compliance: Participate in security audits and compliance initiatives to ensure Wintel systems meet organizational standards.
• Documentation and Monitoring: Develop and maintain documentation, including system configurations, procedures, and policies.
• Endpoint Security: Monitor endpoint activities and alerts generated by CrowdStrike to detect and respond to potential threats.
• Infrastructure Performance: Monitor application and infrastructure performance using Dynatrace, identifying and resolving performance bottlenecks and issues.
• Certificate Management: Manage and implement SSL certificates for the web & infra servers.
• File and Print Services: Manage file servers, DFS, and print services in the infrastructure.
• Application Deployment: Deploy applications in IIS and manage releases and BAU tasks.
• Support and Collaboration: Provide support for BAU and release tasks in the server/application environment, ensuring system reliability and availability.

We are a global IT service provider delivering IT solutions that drive digitalization. With over 13,000 employees across 22 countries, we collaborate with other entities to pioneer digitalization in the financial services industry.

• Hybrid Work Model: Recognize the value of balancing in-person collaboration and remote working, offering up to 25 days per year working from abroad.
• Rewards and Benefits: Believe in rewarding performance, offering a company bonus scheme, pension, employee shares program, and multiple employee discounts.
• Career Development: Provide lifelong learning opportunities, including career development programs, digital learning, international career mobility, and innovation empowerment.
• Flexible Working and Wellbeing: Support balance between family and career through flexible working, health, and wellbeing offers, including parental leave benefits.

We welcome all applications from individuals regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.