
ServiceNow ITOM Implementation Strategist
2 days ago
Transform Your Career with IT Service Management Expertise
At the forefront of digital transformation initiatives, our team is seeking a seasoned professional to drive strategic insights and technical proficiency in implementing and optimizing ServiceNow ITOM suite.
Key responsibilities include:
- Lead end-to-end implementation of ServiceNow ITOM modules (Discovery, CMDB, CSDM)
- Design and maintain robust CMDB architecture aligned with CSDM standards
- Configure and optimize Discovery probes and patterns for accurate infrastructure mapping
- Collaborate with cross-functional teams to integrate ITOM with other ServiceNow modules (ITSM, ITAM, etc.)
- Conduct gap analysis, data normalization, and reconciliation strategies for CMDB health
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