Claim Resolution Specialist

2 days ago


Belgaum, Karnataka, India beBeeClaims Full time ₹ 30,00,000 - ₹ 50,00,000
Job Overview:

This is a critical role that requires an individual to handle cases and requests from various stakeholders through emails, ensuring timely and quality resolutions. The successful candidate will be responsible for processing manual pay outs, understanding sold-to and ship-to parties, creating sales orders, and coordinating with suppliers to cancel purchase orders.

The ideal candidate will also be responsible for daily communication via email with all parties involved, ensuring that requirements are fulfilled on time and in the requested quality. Additionally, they will be expected to identify, investigate, and resolve exceptions arising from the systems.

Key Responsibilities:
  • Handle cases / requests by Stores, Customer Care Centre through emails, maintaining quality & TAT while meeting throughput
  • Process Manual pay out, understand on Sold-to, ship-to party etc., SO creation
  • Coordinate with Supplier to cancel PO
  • Manage warehouse inventories and return to stores
  • Ensure daily communication via email with all parties involved
  • Identify, investigate, and resolve exceptions arising from the systems

Skills and Qualifications:

Tower Control:

  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Strong problem-solving and analytical skills
  • Proficiency in MS Office, particularly Excel

Supply Chain - CT & EPOQ track:

After Sales Claim administration:

  1. Good understanding of claim processing and refund procedures
  2. Ability to communicate effectively with suppliers and customers
  3. Proficiency in SAP and other relevant software
  4. Experience working in a deadline-focused environment

Benefits:

We offer a competitive salary and excellent benefits package, including opportunities for professional growth and development.

How to Apply:

If you are a motivated and detail-oriented individual with excellent communication skills, please submit your application.


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