Senior Network Infrastructure Specialist

10 hours ago


Belgaum, Karnataka, India beBeeNetwork Full time ₹ 1,80,00,000 - ₹ 2,00,00,000
Job Title: Senior Network Infrastructure Specialist

We are seeking an experienced Senior Network Infrastructure Specialist to join our organization. The ideal candidate will have a strong background in network engineering, with expertise in switching, wireless, and security technologies.

The successful candidate will be responsible for managing and owning support tickets, designing and implementing changes, and working closely with the 2nd Line Service Desk team and Solution Delivery team to assist in supporting customers and configuration tasks.

Key responsibilities include regular communication with existing customers, providing 3rd Line support for incoming customer support queries and escalations from the 2nd Line Service Desk, and taking ownership of support tickets for incidents, change, and service requests.

Additional responsibilities include planning and completing projects, documenting customer solutions, performing DR/Failover Testing, providing support and mentoring to 2nd Line engineers, and providing resources to the solution delivery team in supporting the configuration and implementation of new customer projects.

The successful candidate will have demonstrable knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level, in-depth knowledge of configuring and troubleshooting network security devices/protocols, and advanced knowledge of layer 2 and 3 protocols.

Experience using at least one of the following firewalls: Palo Alto, Fortigate Cisco ASA is required, as well as strong knowledge of OSPF and BGP in an ISP environment and proficiency in packet capture and interpretation.



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