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Observability/Monitoring/Tools Engineer
1 month ago
At Iron Mountain, we're committed to delivering expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We're seeking a skilled Engineer specializing in Observability, Monitoring, and Automation to join our dynamic team.
As a key member of our team, you'll be responsible for implementing, managing, and enhancing observability platforms to ensure optimal network and application performance. Your responsibilities will include configuring alerts and dashboards, end-to-end automation, and conducting data trend analysis.
We're looking for an individual with a strong background in observability platform engineering, network and application performance monitoring, and automation. Experience with observability platforms and tools like Datadog and SolarWinds is a plus. If you're passionate about building scalable systems, enhancing observability, and working with cross-functional teams, this could be the perfect opportunity for you.
Key Responsibilities:
- Monitoring Platform Engineering
- Technical Solutions and Collaboration
- Design and Implementation
- Process/Operational Experience
Requirements:
- 5+ years of experience with platforms such as SolarWinds, Datadog, HP Openview, BMC, etc.
- 5+ years of experience in network, application performance, and synthetic monitoring.
- Expertise in configuring alerts, creating dashboards, and conducting data trend analysis.
- Experience in automating the detection of missing assets and configuring them into the monitoring ecosystem via REST API/scripting.
- Proficiency in monitoring various end devices including routers, switches, firewalls, storage, virtual, Windows servers, Linux servers, and UNIX servers.
- 5+ years of experience automating infrastructure operations using tools like Ansible and Python for event correlation.
- Expertise in integrating monitoring data with other platforms such as CMDB/ServiceNow.
- Experience configuring monitors using SNMP, SSH, WinRM, WMI, JMX, etc.
- Ability to design and implement highly available continuous monitoring platforms for 24x7 operations.
Education:
- Bachelor's degree in Computer Science, Information Technology, or a related field is required.
