
Senior Client Liaison
1 day ago
Lead Engagement Specialist:
We are seeking a driven professional to fill a key role in our compliance and license sales team. As a critical member of this team, you will be responsible for engaging with organizations identified for software misuse, building persuasive conversations, and converting them into licensed customers.
Key Responsibilities:
- Campaign Execution: Execute compliance and piracy campaigns from initial notification through resolution.
- Data Analysis: Analyze and process case data for CRM updates, reporting, and follow-up actions.
- Client Outreach: Directly engage with clients identified in compliance investigations, persuading them to purchase valid licenses.
- Lead Development: Develop and qualify leads to support ongoing campaign engagement.
- Documentation: Document outcomes and contribute to process improvements.
Requirements:
- Experience: 1+ year of experience in sales, customer engagement, or similar persuasion-driven roles.
- Performance: Proven ability to meet goals in high-pressure, target-driven environments.
- Communication: Proficiency in English with excellent negotiation and communication skills.
- Tech Skills: Familiarity with omni-channel outreach (calls, email, video conferencing).
- Organizational Skills: Strong organizational skills and adaptability to shifting priorities.
- Resilience: Resilience and persistence in overcoming objections and rejection.
This is a challenging yet rewarding opportunity to build your career in a fast-paced industry where performance directly translates into measurable impact and growth.
About the Role:
The successful candidate will be a strategic thinker who can drive results-oriented campaigns. You will work closely with cross-functional teams to identify new business opportunities and develop effective solutions to achieve business objectives.
Bonus Benefits:
In addition to a competitive salary, we offer a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a generous 401(k) matching program.
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